Capture Every Project Inquiry While You're in Design Mode
Your virtual receptionist qualifies project scope, discusses timelines, and schedules consultations — while you're deep in design charettes, client presentations, or site visits.
The Problem
In Design Sessions for Hours
Design charettes and client presentations run 2-4 hours with no breaks. Your phone is silenced because you're presenting a $500,000 commercial project to stakeholders. Meanwhile, a homeowner calling about a $75,000 addition or a developer with a multi-unit project gets your office voicemail.
Project Types Range Massively
A kitchen addition, a custom home, a restaurant build-out, and a commercial office renovation all require completely different conversations, timelines, and fee structures. Without proper intake, your team wastes consultation time on projects that aren't the right fit for your firm.
Permit & Zoning Questions Are Common
Half of inbound calls include questions about setbacks, zoning restrictions, historic district requirements, or permit timelines. These aren't project inquiries — they're information requests that consume staff time but could be handled by someone trained on your local jurisdiction basics.
How CallFrame Handles It
Project Scope Intake
Classifies the inquiry by project type — residential addition, new custom build, commercial tenant improvement, mixed-use development — and captures square footage, site details, and vision.
Budget & Timeline Discussion
Discusses preliminary budget ranges and realistic timelines for different project types so expectations are aligned before the first paid consultation.
Consultation with Portfolio Matching
Schedules initial consultations and shares relevant portfolio examples — residential callers see your best homes, commercial callers see your business projects — to demonstrate your firm's experience.
Permit & Zoning Routing
Handles basic permit and zoning questions with your pre-loaded jurisdiction info, and routes complex regulatory questions to the appropriate team member.
Average calls per week handled
Conversion rate to bookings
Average job value
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