Never Lose a Repair Job While You're Under the Hood
CallFrame handles every call — from stranded drivers needing immediate help to detailed diagnostic intake — so your technicians can stay focused on the cars in front of them.
The Problem
Greasy Hands, Ringing Phone
You're elbow-deep in an engine bay with grease up to your forearms. Answering the phone means contaminating your mobile, losing your place in a repair, and slowing down a job you're billing hourly for. Most techs just let it ring.
Stranded Drivers Need Answers Now
When someone's car breaks down on the side of the road, they need to know if you can get them in today, whether you offer towing or loaner cars, and roughly what it'll cost. If they hit voicemail, they're calling the next shop before your greeting finishes.
Diagnostic Complexity Requires Detailed Intake
A "weird noise" could be anything from a loose heat shield to a failing transmission. Proper phone intake — capturing symptoms, when they occur, vehicle history — saves your techs 30 minutes of diagnostic time. Generic voicemails give you nothing to work with.
How CallFrame Handles It
Symptom-Based Diagnostic Intake
Asks targeted questions about the noise, smell, or behavior — when it happens, how long it's been going on, and what driving conditions trigger it. Your tech gets a proper symptom profile before the car arrives.
Shuttle & Loaner Coordination
Informs callers about your shuttle service, loaner car availability, and drop-off procedures so they can plan their day around the repair.
Warranty & Recall Routing
Identifies warranty and manufacturer recall inquiries and routes them to the right department with the vehicle's year, make, model, and mileage captured.
Parts Availability Responses
Communicates common parts timelines and lets callers know if their repair can likely be same-day or if parts will need to be ordered.
Average calls per week handled
Conversion rate to bookings
Average job value
Ready to Capture Every Repair Job That Calls Your Shop?
Stop losing auto repair shops jobs to voicemail. CallFrame answers every call in 3 seconds.
Call Now — (213) 715-4096Answers in under 3 seconds. Every time.