Never Lose a Reservation or Catering Lead to a Busy Signal
CallFrame handles reservations, answers menu questions, and captures catering inquiries — so your staff can focus on the guests already in the dining room.
The Problem
Dinner Rush Chaos
It's 6:30pm on a Friday. The kitchen is firing on all burners, servers are running food, and the host stand has a line out the door. The phone rings — and rings — and rings. Every unanswered call during dinner rush is a lost reservation, a missed takeout order, or a catering inquiry that goes to your competitor.
Large Party Reservations Need Coordination
A party of 20 calling about a birthday dinner needs menu options, prix fixe details, private room availability, and deposit information. Your host can't handle this complex call while seating walk-ins and managing the waitlist simultaneously.
Catering Inquiries Get Lost in the Shuffle
A corporate office wants to order lunch for 50 people next Tuesday. They call during lunch service, leave a vague voicemail, and when you call back at 3pm, they've already ordered from the restaurant that answered at noon. Catering leads are high-value and time-sensitive.
How CallFrame Handles It
Reservation Booking
Books reservations with party size, date, time preferences, and special occasion notes. Handles waitlist management when preferred times are full and offers alternatives.
Dietary & Allergy Notes
Captures dietary restrictions and allergies — gluten-free, nut allergy, vegan, kosher — and attaches them to the reservation so the kitchen is prepared before the guest arrives.
Catering & Event Inquiry Routing
Captures catering requests with headcount, date, budget range, and menu preferences. Routes these high-value leads to your catering manager with full details for fast follow-up.
Hours, Menu & Specials Info
Answers the most common calls — hours of operation, menu questions, daily specials, happy hour details — without tying up your staff for routine information requests.
Average calls per week handled
Conversion rate to bookings
Average job value
Ready to Fill Every Table and Capture Every Catering Lead?
Stop losing restaurants jobs to voicemail. CallFrame answers every call in 3 seconds.
Call Now — (213) 715-4096Answers in under 3 seconds. Every time.