Answer Every Roadside Call — Even When You're on the Highway
CallFrame captures exact locations, assesses vehicle size for proper truck dispatch, and communicates ETAs — so stranded drivers don't call your competitor while you're driving.
The Problem
Driving a Tow Truck on the Highway
You're hauling a vehicle on the flatbed doing 65 mph on the interstate. You cannot safely answer the phone, and hands-free doesn't work when you need to capture cross streets and vehicle details. By the time you finish the current job and check your phone, those stranded callers have already been picked up by someone else.
24/7 Breakdowns Need Instant Response
A single mom stranded at 11pm on a dark highway. A truck driver blocking a lane on the freeway. These callers are desperate and vulnerable — they will call every towing company until someone answers. If your phone goes to voicemail at midnight, that $175 tow goes to whoever picks up.
Vehicle Size Determines Truck Needed
A Honda Civic needs a flatbed. A Ford F-350 dually needs a heavy-duty wrecker. An RV needs a specialized rig. Dispatching the wrong truck means a wasted trip, a second dispatch, and a furious customer who's been waiting twice as long.
How CallFrame Handles It
Precise Location Capture
Captures GPS coordinates, cross streets, mile markers, highway direction, and landmarks. Your driver gets a pin-drop location instead of "I'm on the highway somewhere near the mall."
Vehicle Type & Size Assessment
Asks about vehicle type, size, and condition — car, truck, SUV, RV, motorcycle — plus whether it rolls or needs a winch. Ensures you dispatch the right truck the first time.
AAA & Roadside Membership Routing
Identifies AAA, roadside assistance, and insurance-covered tows. Routes these through the proper authorization channels so you get paid and the customer knows their coverage applies.
Real-Time ETA Communication
Provides callers with an estimated arrival time and keeps them informed. Reduces the anxiety that causes stranded drivers to call a second towing company out of frustration.
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Ready to Answer Every Roadside Call Instantly?
Stop losing towing companies jobs to voicemail. CallFrame answers every call in 3 seconds.
Call Now — (213) 715-4096Answers in under 3 seconds. Every time.